Refund Policy
Last updated: October 26, 2026
This Return and Refund Policy describes how Rare Sports Performance LLC ("we", "us", or "our") handles returns and refunds for purchases made at the Store.
Practical storefront wording for a small sports gear shop — not legal advice. Adjust windows in admin if your practice differs.
Returns
You have 30 days from the delivery date to request a return of most unused items in their original condition and packaging.
- Items must be unused, unworn (where applicable), and in resalable condition.
- Personalized, engraved, custom, or made-to-order items are final sale unless they arrive damaged or incorrect.
- Opened hygiene or single-use items may not be returnable.
How to start a return
- Email raresportperformance@gmail.com with your order number, item(s), and reason.
- Wait for return approval and shipping instructions before sending anything back.
- Ship the item(s) back as instructed. Return shipping is the customer's responsibility unless we shipped the wrong item or the item arrived damaged.
Refunds
Once we receive and inspect your return, we will notify you. Approved refunds are issued to the original payment method within a reasonable processing time after inspection. Original shipping charges are generally non-refundable unless the return is due to our error.
Damaged or incorrect items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or refund as appropriate.
Exchanges
We do not automatically process size/color exchanges. Request a return for eligible items, then place a new order for the replacement.
Contact
Rare Sports Performance LLC
150 Lifestyle Blvd #212, Palm Harbor, FL 34684, United States
Email: raresportperformance@gmail.com